A few days before i bought anything from this company, which i love even more now, for the record, i ordered two vibes from another company. They took forEVER to get here, finally arrived today. I didn't get to my mailbox until about 9PM and it was just a bad, bad, sucky day today so i was VERY glad to get my order! I opened the package, and eventually realized they had sent USED VIBRATORS. Used. One was covered in lube, it was all over the packaging, i still feel like it's on me even though i have washed my hands 4 times. I called and the woman who answered "assured me" that that could not have happened in their warehouse and tried to blame it on UPS! My best friend's husband works for UPS, we love UPS, don't go there night operator chick! Well, it did happen, do ya want pictures?! Finally she said she'd re-send (oh yes, please! lol) or give me back my money. I'd like to just un-see it all, i still feel like i am gonna lose my dinner. Blech! Has this happened to anyone before? I'm sort of scared to order through the mail now, i'm a big girl, i can go to Christie's Toy Box and buy a vibe in public. Ugh... after the day i've had i swear i said out loud, should i just go be a nun? Which made me laugh. But i'm still shaking! One of them smelled so strongly of... like a rubbery but killer masked with a Gramdma's rose perfume scent. I have no interest in what that was covering up! ::sigh:: :(