Hi Shy Soul,
Thanks for the question. The shipping name will be whatever name you enter at checkout. So, if you enter "Sam Smith" as the shipping name, that is what will appear on the shipping label.
The return name will always be Atlantic Innovations, LLC.
I hope this helps! We don't monitor this board for customer service questions (but maybe we should!) so I apologize for the delayed response. Feel free to email our support team at helpdesk AT tootimid.com for inquiries that need a timely response. Thank you!
Rob